Shipping policy

Shipping Policy

At PerDreams, we are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy below to better understand our processes and procedures.

1. Order Processing:
Orders placed on our website, perdreams.com, are processed within 1-2 business days. During high-demand periods, processing may take up to 3 business days. Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Destinations:
We currently ship to addresses within the United States, Canada, and select international destinations. Note that some products may have shipping restrictions based on the destination address.

3. Shipping Methods & Delivery Times:
We offer the following shipping options:
a. Standard Shipping (3-7 business days)
b. Expedited Shipping (2-4 business days)
c. Priority Shipping (1-2 business days)
Please note that these are estimated delivery times and cannot be guaranteed. Delivery times may vary depending on the destination, carrier, and other factors.

4. Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of your order, shipping destination, and selected shipping method. You can view the shipping costs for your order during the checkout process.

5. International Shipping & Customs:
Customers are responsible for any customs fees, duties, taxes, or other charges imposed by their respective countries. PerDreams is not responsible for any delays caused by customs clearance processes or other regulatory requirements.

6. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can also track your order by logging into your PerDreams account and checking the order history.

7. Shipping Delays & Issues:
PerDreams is not responsible for shipping delays caused by factors outside of our control, such as weather, carrier issues, or other unforeseen circumstances. In case of any shipping issues, please contact our customer support at info@perdreams.com for assistance.

8. Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact our customer support at info@perdreams.com within 7 days of the estimated delivery date. We will help you investigate the issue and work with you to find a suitable resolution.

By placing an order with PerDreams, you agree to our shipping policy. We reserve the right to modify or update this policy at any time without prior notice.